Opening Hours

We are currently open.


Please note the surgery is open from 08:00-18:30 Monday to Friday, inclusive. It is only during these times that eConsult should be used. During this time you will be able to telephone or call into the surgery where a full reception service is available.

GP Consulting Hours

Monday 08:00-11:15 and 14:00-18:00
Tuesday 08:00-11:15 and 15:00-18:00
Wednesday 08:00-11:15 and 15:30-18:00
Thursday 08:00-11:15 and 15:30-18:00
Friday 08:00-11:15 and 14:30-18:00
Saturday Closed
Sunday Closed

Please confirm with the practice if requiring an 08:00 appointment as these can change from time to time.

Enhanced Access

Additional access to primary care services on weekday evenings and a Saturday, are now available.

There are a range of clinicians and services on offer providing both face to face and telephone appointments.

Where and when?

Appointments are available at Lowehouse HCRC St Helens Merseyside WA10 2HU. You will be advised of the location at the time of booking. Any patient registered at our practice can be booked into an appointment subject to availability.

  • Monday 17:00-20:00 (ANP & Pharmacist Appointments)
  • Tuesday 16:00-20:00 (ANP & Pharmacist Appointments)
  • Wednesday 16:00-20:00 (ANP & Pharmacist Appointments)
  • Thursday 16:00-20:00 (ANP & Pharmacist Appointments)
  • Friday 17:00-20:00 (ANP & Pharmacist Appointments)
  • Saturday 09:00-12:00 (GP Face to Face Appointments)
  • Alternate Saturdays 09:00-17:00 (ANP Face to face Appointments)
  • Alternate Saturdays 09:00-17:00 & 13:00-17:00 (Pharmacist Appointments)

Please note Weekday ANP appointments will be held remotely in September, moving to Face to Face in October 23.

How do I book?

Please call the Practice and ask for an evening or weekend appointment. The member of staff will try to book you in at a time/day that suits you.

Please note appointments are subject to availability.

To cancel an appointment please contact the Practice, or if out of hours please contact 01744 624447.


The practice closes for staff training one afternoon a month. This is usually held on a Wednesday or Thursday afternoon from 13:00-18:30.